A reliable communication infrastructure such as connectivity and telephony systems is essential for running a business in any sector, whether in finance, healthcare or even farms. For a small business, it’s their lifeline, one would be hard-pressed to find a small business that could survive without it.
bOnline, a UK-based communications services provider, offers a solution tailored to the specific needs of small business owners. It makes it easy for companies to connect to broadband within 24 hours and provides an intuitive VoIP phone system that can be set up within minutes. In addition, bOnline offers a 7-day trial that allows businesses to test its services and assess whether it fulfils their needs without any pressure to commit.
The Heart of bOnline’s Business Model
The core aspect of bOnline’s offering is an easy-to-use VoIP phone system with extremely reliable and powerful add-on features that scale with growing businesses. It allows its customers the flexibility to choose from a simple entry package to one with sophisticated features comparable to an enterprise-grade phone system but without the complexity and costs. Unlike legacy PBX phone systems, a business owner won’t need IT resources to manage their bOnline phone system, it’s all done via an intuitive self-serve dashboard with an award-winning support team always on hand to help.
The subscription model offers businesses flexible pricing, allowing companies to keep their costs under control and budget well ahead without worrying about extravagant costs that come as a result of equipment failure or infrastructure breakdown.
The Four Pillars of bOnline’s Success
1. Easy Setup
The most glaring aspect of bOnline that sets it apart from its competitors is the ease with which businesses can set up their communications infrastructure. It doesn’t require one to be tech-savvy or have technicians come in to scope out the options. The entire setup is implemented online. It saves businesses time, and money and protects against disruptions to day-to-day operations. The process is streamlined to cater to the needs and skills of all businesses regardless of their industry or size.
2. Smart System
Instead of being just a VoIP phone setup, bOnline comes with a range of smart tools and features specifically designed to address the needs and pressure points of small businesses. Some of the features such as text-to-greeting, hold music, call menus allow businesses to sound more professional while features such as mobile app, call recording, AI sentiment analysis and call analytics enable businesses to run more efficiently.
From call logs to smart analytics to options for customization, bOnline’s dashboard is designed to be easy to use, add or remove features without setup and onerous installations. All one needs to manage their business communications is a device with internet connectivity as everything is run on the cloud.
3. Reliable Support
bOnline offers a no-downtime guarantee with maximum levels of redundancies using Amazon’s AWS and Google Cloud. No matter what upgrades they are running and regardless of how the needs of its customers evolve, it promises that the businesses it serves will at no time experience a disruption in their communications. On top of this guarantee and the simplicity of its platform, bOnline has an outstanding support team. It’s a crucial aspect of bOnline’s business model and one that further adds value to its no downtime guarantee.
4. Fair Pricing
bOnline’s pricing model is designed to offer small business owners the flexibility to control their communication costs with minimal upfront cash outlay and low, predictable monthly payments. bOnline offers the most compelling price-product-support proposition with a price match guarantee for peace of mind. This gives a small business access to the latest cloud-based telephony features at a fraction of the price and hassles of an enterprise system.
Founded with a vision
bOnline’s founder, Anthony Karibian, previously founded companies like XLN Telecom and Euroffice. He founded bOnline using his extensive experience in telecommunications and tech in general with a vision of making enterprise-grade broadband and VoIP services more accessible to small businesses. bOnline was built on the back of Karibian’s success in delivering cloud-based communication solutions that are cost-effective, quick to set up and easy to use.
Ever since its inception, bOnline has quickly established itself as one of the UK’s most trusted service providers of broadband and VoIP services to small businesses. With its vision to address a gap in the small business communications market, bOnline has gained a reputation for being at the forefront of communication technology and for delivering exemplary customer service.