You are here Home » Tech » How To's » Fix Huawei P8 Not Recognized by Any PC

Fix Huawei P8 Not Recognized by Any PC

by Fahad Saleem

Huawei users are facing the issue of their Huawei P8 phone not being recognized by any PC via USB. It used to connect previously, but after accidentally selecting something from the pop-up notification, which asks what type of USB connection you want, the Huawei P8 is not connecting to the PC. It is just charging when connected to any PC. Moreover, HiSuite doesn’t recognize it too; HiSuite is Huawei’s device manager software. This issue is not uncommon and many users face it. Thus, here are the solutions you can try for Huawei P8 not being recognized by any PC.

Huawei P8 Not Recognized by Any PC

Factory Reset

To factory reset your Huawei P8, go to your phone’s Settings and then go to Back up and Reset. Now, uncheck automatic restore and factory reset your phone. Before you factory reset your phone, make sure you have backed up your data to prevent any loss. Another way to factory reset your phone is to turn it off by holding down the power button for some time. Then, simultaneously press and hold volume down button and power button for few seconds. Finally, using the volume button, select option ‘wipe data’ or ‘factory reset’ and confirm it with the power button. This would solve the issue of Huawei P8 not being recognized by any PC.

Change Cable

Another simple solution you can try to fix Huawei P8 not being recognized by any PC is to change the cable you are using. Most of the time the USB cable fails to work. Try another cable or buy a new one. It is possible that the cable you are using is a grade B cable which is only for charging. Thus, try out different cables to resolve the issue.

USB Drivers

If you believe the cable is perfectly fine, try to install the USB driver again; maybe this would resolve the problem of Huawei P8 not connecting to any PC. You can download the USB driver from here.


The best solution to resolve the problem is to type in *#*#2846579#*#* in your Huawei P8’s dialer. Then, under the background tab, select USB HiSuite. That’s it! This works like magic. If the HiSuite mode is not available, try setting it to the normal mode. Then, disconnect and connect the USB cable again after changing the settings to apply the settings.

HDB Settings

To fix Huawei P8 not being recognized by any PC, go to your phone’s Settings. Then, go to Security. Under the Security’s tab, toggle off ‘allow HiSuite to use HDB.’ Next, go back to the main page of Settings and go to Developer options. Turn on the developer options. Make sure no other item is turned on at this page, not even USB debugging.


You may also like