Kenya Commercial Bank (KCB) reduces branch opening hour in a move to encourage customers adopt digital banking

Kenya Commercial Bank (KCB) has reduced the opening hours for some of its branches in Nairobi. A move geared towards cutting costs while pushing the bank’s customers towards the digital banking platform.

The bank, which

boasts of 42 branches across Nairobi, said seven of these branches will start opening at 8:30am to 4pm on weekdays and 8:30am to 12pm on Saturday. The bank will remain closed on all Sundays and public holidays. The seven affected branches used to operate from 8:30am to 6pm on weekdays. The seven branches are as follows:




Moi Avenue

Prestige Plaza

Village Market

Treasury Square

The review of our business hours in some of the branches is a move geared towards giving our customers greater freedom to interact with their accounts on unlimited hours as opposed to the traditional limited operating hours,”

said Dennis Njau, the bank’s head of channels.

In the spirit of simplifying our customers’ world to enable their progress, the bank has rolled out intelligent ATMs that accept deposits and credit their accounts on a real-time basis.”

Milicent Atieno

Proud Kenyan Citizen, loving everything Tech related.

Recent Posts

5 Key Types of Customer Needs

No matter what type of business you’re running, understanding consumer needs in marketing is paramount.…

20 hours ago

5 Fundamental Data Science Principles That Can Be Used in Any Industry

Data science is regarded as one of the most exciting fields because of its virtually…

21 hours ago

Should You Bother Obtaining Nofollow Backlinks?

There is absolutely no doubt that Nofollow backlinks get a bad press and you couldn’t…

21 hours ago

5 Reasons Why Your Business Needs To Be Tech Savvy

Pixabay CC0 License Every modern business will now use modern tech in some shape or…

2 days ago

Tech Solutions to Improve Your Business

Not every single business challenge has a tech solution. Sometimes, what you need is better…

2 days ago

5 Pieces of Tech Your Business Must Have

With all the technology available today, it’s hard to decide on which equipment and software…

2 days ago