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New App to Link Customers with Service Providers Launched


Kenyans can now find the right service provider following the launch of a new mobile app platform that helps individuals find reliable service providers in their current location within a specified range of choice.

With the new Haraka Haraka app, a platform that was invented by three former Meru University of science and technology students seeks to make it easier for people to find services such as a plumber, retailers, shops and house agents that have been difficult to get physically.  

The team, Mr. Kelvin Muinde, Mr. Pius Momanyi Nyachio, and Mrs. Naum Mutie said there are currently about 3,500 users who are potential clients and service providers on the platform who include carpenters, hairdressers, plumbers and mechanics and more.

“We are taking away the burden of searching for experienced and reliable professional businesses in a hassle-free model to deliver critical services to individuals who are in need at their specific location,” said Pius Momanyi Nyachio who is the Marketing Manager.

Mr. Kelvin Muinde, who is the head of the project, said the idea to start Haraka Haraka was initiated out of his observance of people having difficulty in finding a reliable service in an area that they are not well conversant with.

“The biggest challenge customers face is finding the right service providers in any area, mostly if you are not familiar, most people end up getting poor services that cost them time and resources,” he said.

To find any service or to register as a service provider, individuals are requested to first download the Haraka Haraka App on Google and register where later one can choose a range between 100m to 30km to find the service they require.

The app also comes with the option of reviewing and rating a service provider which acts as an advantage to next service seekers enabling easy referrals to new clients.

‘’The registration to the app is free for both users and professionals,’’ said Mr. Kelvin Muinde. The company aims to hit 10,000 users by the end of this year. Ideally, they plan to have a maximum of 30,000 professionals on the platform.

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