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The Most Common Netflix Error Codes and their Solutions


Netflix happens to be amongst the most popular streaming platforms available today. With tons of great content and an amazing originals library, it is no wonder that Netflix’s subscriber count is increasing by the day. However, one of the most annoying experiences these said enthusiasts can come across is Netflix not working, especially when you’ve just settled down to binge upon the new season of Money Heist!

These errors can be annoying, but it’s fairly easy to fix most of them yourself. Read on to find out the most commonly encountered Netflix errors and how to fix them.

The Most Common Netflix Errors

We’ve listed down solutions to the most common ones you can come across below. If you’ve recently encountered a Netflix error that’s not in this list, you need to look up the error code from Netflix and find solutions to it on Netflix Help.

Netflix Error Code M7111

Another very common error experienced by Netflix users is the error code M7111. This code is also known as the Netflix proxy error because it’s Netflix’s prompt that you’re using a VPN. Using a VPN is against Netflix policies because of content licensing agreements.

To avoid this error, you’ll have to either switch to a better VPN for Netflix or just turn off your VPN and access the Netflix library available in your region.

Netflix Error Code NW 2-5

The Error code NW2-5 happens when you have an issue with your internet connectivity. The problem can either be with your router or your device.

The simplest fix to this is to check if you’re connected to the internet. If you’re not, restart your router and device.

Another thing you can improve upon is the Wi-Fi signal strength in your home. If you’re sitting too far away from the router, you may experience error NW-2-5. Moving closer to the router might fix the problem.

Netflix Error Code 11800

This error is specific to Apple devices and occurs when there is a problem with the playback of content on your device. The major reason for this is that the app data on your device is either corrupted or not updated.

The solution to this is to restart your iPhone, iPad, or Apple TV. Restarting refreshes your cache data and updates it. If restarting doesn’t fix the problem, it means your app is corrupted and you’ll just have to re-install your Netflix app.

Netflix Error Code UI-800-3

The error code UI-800-3 is most commonly encountered when the cache memory stored in your device is outdated and needs refreshing.

The first thing to do is to restart your device. This automatically refreshes the cache memory of your device. If that doesn’t work, you’ll have to sign in to your Netflix app on your device again. And in case this fails too, re-installing your device will help you get rid of the error.

Netflix Error Code -100

The error code -100 is specific to devices you may be using, namely, Amazon Fire Stick, smart TVs, gaming consoles, and Roku.

The easiest way around this is to restore the default settings on your device and then restart your device. If the error persists, you’ll have to re-install the Netflix app.

Netflix Error code 0013

The Netflix error 0013 is specific to your Android devices. It simply means that the app data belonging to Netflix is corrupted.

To fix the error, you’ll have to clear all app data for the Netflix app from your android device. And then reinstall Netflix. If refreshing app data and re-installing your app doesn’t fix the error, it means you have a problem with your device and will have to change it.

Netflix Error Code 10023

The error code 10023 is again specific to iOS devices and shows that you can’t download Netflix content on your device. The inability to download content usually happens when you’re connected to a network that doesn’t allow downloading, possibly a public Wi-Fi.

If you have encountered the error code 10023, you’ll have to check with the network administrator for any firewalls in place. If they do, and can’t remove it, you’ll just have to switch to another network or mobile data.

‘Unexpected Error’

At times you’ll receive an ‘Unexpected Error’ message from Netflix. This hints that there is an unknown problem with your browser. Now, since browsers don’t have a lot of complicated issues, the solutions for this are pretty straightforward.

You’ll have to refresh your browser’s stored cache memory, or just delete it. It is temporary memory anyway and won’t mess up any important functionality. You will also need to restart your browser.

Netflix Error Code 1001

This error usually occurs when there is a connection problem between your device and the Netflix servers in your region. The error hints at a possible network issue on your end.

To troubleshoot, you’ll have to check your Wi-Fi signals or connect to a different network.

Final Words

If you’ve encountered a Netflix Error, it should be covered in this list. In case you’ve come across an error not included in this list, you can always go to Netflix Help for further guidance.

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