South Africans To Report Potholes, Storm Water Drains & Faulty Traffic Signals via Find & Fix Mobile App
In what would be best describes as a move towards rapid and timely response to public complaints, the Johannesburg Road Agency (JRA) has launched an innovative mobile app. That will enable JRA to better respond to any new developing problems with the South Africa roads, traffic signals and water drains. The JRA has launched an app dubbed, Find & Fix mobile app, which will allow the general public to report any problems they see.
In line with the saying, “a stitch in time saves nine” JRA hope that with fast report on any developing road problems, they’ll be able to fix the problem much earlier. Thus with a timely response, the problem would be checked before significant damage occurs or before the cost for fixing the problem sky rockets.
The prototype for this app launching was done last month, whereby JRA invited members of the public to come take part in its testing. After being impressed with the app’s performance and the potential benefits road users stand to gain from it, JRA has finally decided to officially launch the app to the general public. JRA Managing Directors, Skhumbuzo Macozoma, said, “The app is the first of its kind to be launched in the Southern Hemisphere; Middle East, Asia and African regions. Another first for (Johannesburg)… The Find & Fix app will assist the public to report potholes, faulty traffic signals, storm water drains, manhole covers and other infrastructure issue related to JRA.”
The app will achieve this by using the geolocation and camera on the users’ smartphone to report the faults. South Africans can download the app free of charge, and it is designed to run on iOS, Windows Mobile and Android. Alternatively South African residents can use other JRA contacts in reporting road related problems through calling 0860 562 874 or emailing hotline@jra.org.za
