Working remotely has its advantages and it often gives you the freedom and flexibility that can make a difference in how you manage your leisure time with work commitments.
One problem, in particular, that can quickly cause frustration when you are working remotely is when a tech issue stops you in your tracks and you don’t have access to IT support services to give you the solution immediately so that you get on with your work with minimal downtime.
Knowing what sort of tech issues you can expect when working remotely should help you prepare for this eventuality and having an idea of how to fix the problem would be even better.
Here are some typical tech problem scenarios that can impact your ability to work remotely.
One of the biggest challenges that can impact your ability to work remotely as seamlessly as possible is when security protocols don’t align between the home and workplace settings.
It can be difficult to ensure endpoint security is spot on but it goes without saying that it is something that needs to be right if you are going to be able to protect sensitive data.
Installing appropriate workforce management software that addresses these challenges is the way to go. With that in place, it becomes easier to ensure endpoint security is tight and work hours aren’t lost through password problems or potential security breaches.
Keeping up with changes
Software solutions are constantly evolving and it is important that software updates and security patches are deployed regardless of whether you are working in the office or at home.
It should be remembered that remote working doesn’t often allow for these updates to be applied in person. Keeping up with these IT changes will help avoid downtime while you wait for a helpdesk response.
Not being able to access files
A big frustration for remote workers is when you can’t access a workstation because of invalid permissions.
Ensuring that the right tools are in place with the suited software being used will ensure that authorizations are enabled to the right people and you don’t find yourself locked out.
Too many resources inhibit efficiency
Very often, you need to act quickly to implement an IT solution. This can be difficult when part of the workforce is working remotely.
The solution lies in Remote Management and Monitoring (RMM).
RMM involves supervising and controlling your IT systems via a locally installed management service provider. In short, RMM helps you work faster and also reduces the number of resources you require.
Problems with device vulnerability
A fundamental problem with working remotely is that it introduces a greater level of security vulnerability as a result of so many different personal devices being used.
Working from a PC in a controlled workplace environment is very different from using your laptop, home PC, or smartphone to carry out tasks.
You need to have a good IT security solution in place to reduce this risk.
The potential for data loss
Another regular homeworking challenge is the prospect of data loss. Working via an unsecured network greatly increases the risk of sensitive data being compromised.
The way to address this threat often involves using a VPN to access remotely and avoiding any public WiFi connections.
The right tools to do the job
Working remotely is something you can do efficiently and safely as long as you approach the task in the right way.
That means addressing security challenges and having the right equipment to allow you to work in the same way as you would if you were in a controlled office environment.
Understanding the potential tech issues you face when working remotely should help you to address these potential obstacles and find the right software and hardware solutions before they even become a problem.