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A lot goes into ensuring reliable mobile e-learning experiences, but the rewards are worth it. Increased user satisfaction resulting in strong loyalty and a whopping number of new students, additional monetization channels, new options for future growth — you name it.
But with so many options available on the online education market, how do you make sure your mobile solution will withstand the competition? One of the ways to get a competitive edge is to increase the effectiveness of your online education programs through top-notch communication and collaboration functionality.
Namely, by investing in mobile chat app development, you can strengthen common tutor-student interactions and enable new ones like collaborative group learning and mentoring.
High-quality voice and video calls
To notably improve learner engagement, go beyond simple text messaging and introduce audio and video conferencing. These collaboration options can be used not only to stream webinars for dozens of students in the virtual classroom or organize large-scale learning events, but also to provide personalized consultations about current learning programs, student progress, tutor effectiveness, course recommendations, and more.
Mobile video chatting helps students who live miles away from each other to enhance collaboration on a joint project. By serving as a bridge, video conferencing enables each student to make their own contribution, share valuable knowledge, effectively interact in a team, and be part of a larger e-learning community.
Continuous enterprise learning is another niche where one-to-one and multi-party video conferencing perfectly finds its feet. Built precisely to meet the requirements of mobile devices, such RTC solutions help businesses close their training gaps by educating, re-qualifying, and reorganizing their regular staff, newcomers, and even C-level executives — anywhere and anytime.
However, to address large audiences and traffic spikes for frictionless conferencing experiences even on 3G networks, make sure your in-house or outsourced dedicated development team uses best performance engineering practices. Load balancing, horizontal scalability, reduced bandwidth consumption with automated compression of media files, automated failover, performance testing — all this will help you guarantee a virtually infinite number of simultaneous users 24/7 and a great array of complex app features.
In the digital age where information is more accessible than ever before, your e-learning solution should really stand out from the crowd to get new students and cement their loyalty. Users are looking for faster but at the same time deep ways to learn online. And you can address their needs to the fullest by integrating cutting-edge chatbot functionality in your online education platform.
Previously trained on key conversation scenarios, such smart assistants can give immediate answers to some frequent queries about your e-learning courses. But it’s only the tip of the iceberg. By crunching and then pulling meaningful findings from heaps of data — from your learning management system or the internet — chatbots enable dialogue-based training.
Similar to one-on-one teaching, this way of learning not only adds more interactivity, but also automates the process. Students can learn any time of the day and at regular intervals, which is touted to be more effective than training that takes huge chunks of time. Besides, point-of-need support in the form of links and multimedia as well as training highlights are provided in a matter of seconds.
To make sure all data — including learner personal information and your proprietary programs — is out of danger, pay particular attention to end-to-end data encryption, two-factor authentication, role-based access control, strong privacy controls, and secure login from multiple devices simultaneously.
Summing it up
With collaboration and training automation being its key business benefits, mobile video conferencing can significantly boost your online education capabilities. And this means improved operational efficiencies, greater service flexibility and availability, enhanced learner engagement and productivity, better information retention, high client satisfaction, — the things every e-learning business strives for.
About the author:
Yana Yelina is a Technology Writer at Oxagile, a software development company based in the USA. Her articles have been featured on KDNuggets, ITProPortal, Datafloq, Techwell, and more. Yana is passionate about the untapped potential of technology and explores the perks it can bring businesses of every stripe. You can reach Yana at [email protected] or connect via LinkedIn or Twitter.