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Techno Brain Sets Up Its BPO and Call Center in Tanzania

by Milicent Atieno

Techno Brain Sets Up Its BPO and Call Center in Tanzania

On October 6th, 2014 Techno Brain BPO/ITES, the Business Process Outsourcing and IT Enabled services division of Techno Brain Group (a leading IT Solutions and IT Training services provider in Africa), launched operations in Dar es Salam, Tanzania.

The new Techno Brain BPO and Call Center will be providing Voice, Data, Knowledge Process Management and IT Enabled Services that meets international standards for the outsourcing industry. The move by Techno Brain to launch in Tanzania is expected to bring international standard technology solutions into the Tanzanian market. Through supporting internally developed IT products, strategic partnerships with local players and acquisitions aimed at facilitating access to best standards in IT solutions.

Techno Brain BPO/ITES showcased its IVR and Helpline solutions, mIVR and mSecured respectively. Both designed to address various social problems like women and child abuse. Various government officials, Techno Brain’s partners and clients graced the occasion by attending the event.

Mahesh Patel, the Techno Brain Chairman, said during the launch event: “This day is therefore not only significant to Techno Brain, but to Tanzania as a whole, who will now be able to benefit from Techno Brains BPO & ITES services”.

His counterpart, Manoj Shanker, the Techno Brain CEO added: “With almost 200 million people aged between 15 and 24, Africa has the youngest population in the world. And it keeps growing rapidly. The number of young people in Africa will double by 2045. Between 2000 and 2008, Africa’s working-age population (15-64 years) grew from 443 million to 550 million; an increase of 25%.

With Techno Brains impact sourcing, we have very many success stories of people coming from challenging background are now leading a respectful lifestyle with fulfilling theirs as well their family’s dreams. The opportunity that BPO industry can create in terms of employment creation is immense and has lot of potential for companies to achieve better results in their business sectors and avoid the risk wasting the tremendous potential offered by their youth.”

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